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	<title>Comments on: A Shining Example of Customer Service</title>
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		<title>By: Tweets that mention A Shining Example of Customer Service &#124; Navigating the I.T. Minefield -- Topsy.com</title>
		<link>http://itminefield.com/blog/uncategorized/a-shining-example-of-customer-service/comment-page-1#comment-346</link>
		<dc:creator>Tweets that mention A Shining Example of Customer Service &#124; Navigating the I.T. Minefield -- Topsy.com</dc:creator>
		<pubDate>Thu, 29 Oct 2009 19:40:49 +0000</pubDate>
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		<description>[...] This post was mentioned on Twitter by Leslie Knight. Leslie Knight said: A Shining Example of Customer Service http://bit.ly/CJvJ8 &lt;-- Way to go Molly! [...]</description>
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